We don't have the facilities for you to be able to collect your order, but we deliver to anywhere on the UK mainland (this includes Northern Ireland). We're unable to deliver to any islands, or the Highlands/islands of Scotland, but we can deliver to a mainland courier company on your behalf for onward shipping. 

Due to the way our couriers work, we are unable to give you a time slot for your delivery, only the day on which your doors will arrive. We advise contacting your Customer Account Manager directly if you have any questions or concerns.

For orders from our Trends, Visions, Bella, Zurfiz, Integrity and Clarity ranges, tracking information will be sent by email once your order has left the factory.

Our Trends and Visions ranges are usually dispatched within 7 working days, and then take an additional 2-3 working days to be delivered.  Our Bella and Zurfiz doors are usually dispatched within 9-10 working days, and will then take an additional 2-3 working days to be delivered.  Our Clarity and Integrity doors are also currently taking longer than usual – around 7 weeks. We understand this isn't ideal so do please contact us directly if you have any questions or concerns.